CMMS Optimization & Work Management
Industry: Industrial Operations
Client Situation
The CMMS was underutilized, with poor backlog visibility, inaccurate work orders, and inconsistent planning practices.
Challenges
- Backlog not prioritized
- Work orders lacked detail
- Planners were overloaded with reactive work
- No standardized workflow
- KPIs were not tracked consistently
Approach & Methodology
- Conducted CMMS usage assessment
- Redesigned work management workflow
- Improved work order quality standards
- Implemented backlog prioritization rules
- Trained planners and supervisors
- Built KPI dashboards
Key Deliverables
- Work management workflow
- Work order quality standards
- Backlog prioritization matrix
- CMMS usage guidelines
- KPI dashboard
Results & Impact
- Backlog visibility improved
- Planning accuracy increased
- Work order quality improved by 45%
- Reduced reactive work
- Better decision-making through KPIs
