Maintenance Workflow Redesign

Maintenance Workflow Redesign

Industry: Oil & Gas

Client Situation

Maintenance execution was inconsistent, with unclear roles, poor communication, and delays in corrective work.

Challenges

  • No standardized workflow
  • Poor handoff between planning and execution
  • Inconsistent job plan usage
  • Limited feedback loops
  • Delayed corrective work

Approach & Methodology

  • Mapped current workflow and identified gaps
  • Designed new end-to-end maintenance workflow
  • Clarified roles and responsibilities
  • Implemented feedback loops and job plan reviews
  • Trained all stakeholders

Key Deliverables

  • Standardized workflow
  • RACI matrix
  • Job plan review process
  • Communication protocols
  • Training materials

Results & Impact

  • Improved execution consistency
  • Faster corrective work completion
  • Better communication between teams
  • Higher job plan utilization